Mediation reduces conflict costs, boosts productivity, restores workplace relationships, and offers a faster, cheaper alternative to legal action.
Conflict in the workplace is a common phenomenon that can have significant consequences, affecting everything from employee motivation to organizational productivity.
However, there is a powerful tool that has the potential to transform workplace dynamics and promote collaboration: mediation.
In this article, we explore the list of benefits associated with integrating mediation into the workplace.
Quick Guide – Benefits of Workplace Mediation
Reduce the Cost of Conflict: A pharmaceutical company in Basel reduced its absenteeism rate by 22% after implementing an internal mediation program for interdepartmental conflicts.
According to a study by SECO, unresolved conflicts cost Swiss companies approximately CHF 4,000 per employee per year in lost productivity and absenteeism.
Divert Conflicts from Costly Legal Procedures: A cantonal bank saved CHF 180,000 in legal fees in one year after introducing an internal mediation service.
The Geneva Labor Court reports that cases resolved through mediation cost on average 75% less than those handled through legal proceedings.
Restore Workplace Relationships: At Nestlé Switzerland, a mediation between two marketing teams in conflict led to an 18% increase in their joint productivity within three months.
A SwissMediation survey of 200 companies shows that 76% of professional relationships that underwent mediation remained functional two years after the intervention.
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