When conflict overwhelms our lives, five key resources—emotional support, mediation, legal aid, psychological help, and peer groups—can help …

By Véronique Thirot-Lafond, Harvard PON Alumni

Explore how cognitive biases shape conflict perception—and how mediation helps build awareness, clarity, and more balanced communication.

Often misunderstood or unknown, family mediation offers a peaceful alternative to court by helping parents communicate and decide …

Simple techniques like pausing, using “I” statements, and showing empathy help de-escalate conflicts and protect relationships from damage.

Build trust through authenticity, empathy, and clear expectations—three simple yet powerful habits for stronger, healthier team relationships

Mediation offers six unique superpowers to resolve everyday conflicts with empathy, creativity, clarity, and a touch of humor.

Mediation addresses workplace stress, restores dialogue, and promotes healthier relationships in fast-changing, high-pressure organizational environments.

Mediation reduces conflict costs, boosts productivity, restores workplace relationships, and offers a faster, cheaper alternative to legal action.

When family conflicts mix emotions and legal stakes, the notary and mediator form the ultimate power duo—one secures …